Orders are shipped by our fulfillment center Wineshipping in Napa. Orders are shipped and delivered on business days (Monday – Friday). In areas that experience extreme temperatures, we may hold your shipment until weather permits safe delivery of your wine.
Due to legal restrictions on the shipment of wine, we only sell to individuals of lawful age in the states mentioned on the “Purchase” page of our website. We reserve the right to further limit this list without notice in order to comply with applicable laws. We may also limit the size of your order in accordance with local state laws. If an order exceeds quantity limits, we may ship the maximum volume permitted under applicable law. Due to international shipping restrictions, we cannot ship to locations abroad.
Alanté Vineyard sells and ships wine only to persons 21 years of age or older. By placing an order, you certify under penalty of perjury that you and the recipient of the shipment are at least 21 years old. The willful misrepresentation of your age or the age of the recipient is a crime in most states, and we will cooperate with authorities to prevent and prosecute any such misrepresentation.
Should you receive a damaged shipment, we will replace it or provide a refund if you report the damage within five days of delivery. Please retain the damaged product and shipping material, and contact us at firstname.lastname@example.org to arrange further handling. If we provide a refund, the credit card used for the original purchase will be credited in the amount of the product sale. Please allow 1-2 billing cycles for the credit to appear on your bill.
If you have any questions, please contact us at email@example.com.